GrowthStar Digital Privacy Policy

1. Introduction

GrowthStar Digital ("GrowthStar," "we," "our," or "us") is a digital marketing agency that provides social media management, advertising, and lead generation services for businesses in the hospitality, healthcare, and related industries.

This Privacy Policy explains how we collect, use, store, and protect information when we manage Facebook Pages and run Lead Ad campaigns on behalf of our clients.

2. About GrowthStar Digital's Role

• Manage Facebook and Instagram business Pages.
• Create and run Lead Ad campaigns.
• Receive and process lead submissions.
• Forward lead data to client CRM systems.

3. Information We Collect

3.1 Information You Provide Directly

• Full Name
• Email Address
• Phone Number
• Additional custom form fields

3.2 Information Collected Automatically

• Facebook Page or Instagram account interacted with
• Campaign and ad details
• Submission date and time
• General geographic region

3.3 Information We Do Not Collect

• Payment or financial information
• Government identification numbers
• Sensitive personal information

4. How We Use Your Information

• Lead Delivery to Clients
• CRM and Follow-up Management
• Campaign Analytics
• System Operations and Reporting

5. How We Share Your Information

• With authorized clients
• With service providers
• Through Meta Platforms infrastructure
• For legal compliance when required
• We never sell personal data

6. Data Retention

• Active records retained during client engagement + 12 months
• Archived records retained up to 3 years
• Deletion requests honored where legally permitted

7. Data Security

• HTTPS / TLS encryption
• Restricted staff access
• Microsoft Azure cloud infrastructure
• Regular security reviews

8. Your Rights and Choices

• Right to Access
• Right to Correction
• Right to Deletion
• Right to Opt Out

9. Cookies and Tracking

We may use cookies and similar technologies to measure website performance, improve user experience, and deliver relevant advertising.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age.

11. International Data Transfers

Information may be transferred to and processed in the United States.

12. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our services.

13. Changes to This Policy

We may update this policy periodically. Any updates will be posted with a revised effective date.